Contact Us
We're here to help. Reach out to our team anytime.
Send Us a Message
Get in Touch
Office Address
121 Prodromou Avenue,
Nicosia 2064, Cyprus
Working Hours
Monday – Friday: 24 hours
Saturday – Sunday: Limited support
Frequently Asked Questions
Account opening typically takes less than 10 minutes. Once your documents are verified, you can fund your account and start trading immediately.
We support multiple deposit methods including Visa, Mastercard, bank wire transfer, Skrill, Neteller and cryptocurrency. Most deposits are instant.
Withdrawal requests are processed within 24 hours. The time it takes to receive funds depends on the withdrawal method: e-wallets are instant, cards 1-3 days, bank transfers 3-5 business days.
We require a valid government-issued photo ID (passport, driver's licence or national ID) and a proof of address document (utility bill or bank statement issued within the last 3 months).